At Contractam, we use advanced Artificial Intelligence to democratise contract review. We believe everyone deserves to understand what they are signing. However, it is vital that you understand how our technology works, its capabilities, and its limitations.

1. Automated Analysis (No Human Review)

Contractam is a fully automated software service. When you upload a contract:

• AI Processing: Our AI models independently read, analyse, and score your document based on Australian legal standards.
• No Human Oversight: We do not have a human lawyer or case manager review your specific contract or the AI's output before it is shown to you.
• Speed & Efficiency: This automation allows us to provide detailed insights in minutes at a fraction of the cost of a law firm.

2. Information Only – Not Legal Advice

It is important to understand the nature of the "decisions" and scores our AI provides:

• Informational Tool: The AI provides risk scores, "fairness" ratings, and negotiation scripts. These are informational assessments generated by technology, designed to help you make your own informed decisions.
• Not Legal Advice: The AI's output is not legal advice and does not create a lawyer-client relationship. While we train our models on Australian law (such as the Fair Work Act and Residential Tenancies Act), AI can make mistakes or misinterpret nuance.
• User Responsibility: You are the final decision-maker. You should use Contractam's reports as a guide, not as an absolute legal determination. For serious disputes or complex legal matters, you should always consult a qualified lawyer.

3. How We Use AI

We use AI to empower you in the following ways:

• Risk Scoring: The AI automatically assigns scores for Legal Compliance, Fairness, and Clarity to help you spot issues quickly.
• Plain English Explanations: The AI translates complex legal jargon into simple, everyday language.
• Drafting Scripts: The AI generates suggested text for emails or discussions to help you negotiate better terms.

4. Data Privacy & "No Training" Policy

Your trust is paramount. Even though our system is automated:

• Private Data: Your contracts are encrypted and stored securely.
• No Public Training: We do not use your specific contract data to train public AI models (like ChatGPT). Your personal information remains private to you and is processed solely to deliver your analysis.

5. Errors and Contestability

Artificial Intelligence is a probabilistic technology. This means that while it is highly accurate, it is not infallible.

• Hallucinations: In rare cases, AI may "hallucinate" (generate incorrect facts). Always verify critical clause references against the original document.
• Feedback: If you believe the AI has made a critical error in your analysis, please report it to our support team so we can improve our system updates.

Contact Us

For questions regarding our technology or privacy practices, please contact:

• Email: [email protected]