Disclaimer

1. We're not a law firm

Contractam is not a law firm and does not practise law. No lawyer reviews your contracts. Using the service does not create a lawyer-client relationship, and nothing the service produces is legal advice.

A lawyer advising you looks at your situation, not just your document — the history behind the deal, what you're trying to achieve, what you'd accept instead. They owe you professional duties, and they're accountable if their advice is negligent. We provide analysis and information generated by software. We don't know your circumstances, we exercise no professional judgment, and we carry none of those duties.

What you get is contract analysis and information. What you do with it is your decision.

2. What's current, and what has limits

Two different things are often confused, so we'll separate them.

Our legal data is current. Modern Award rates, penalty units, thresholds, commencement dates and the Acts that govern each contract type are drawn from live sources, not from what a model happened to learn during training. When a rate changes on 1 July, the service works from the new one.

Our analysis has limits. The engine reads clauses and scores them, and it can still be wrong. It may misread an unusual clause, miss something in a long or heavily amended document, flag a standard term as a problem, or treat something significant as routine. Like all AI systems, it can be confident and wrong at the same time, and it won't always signal when it's uncertain.

We audit the engine's output before you see it. That reduces errors. It does not eliminate them.

3. What the engine can't do

It can't see anything outside the document. What was said in the interview, what the site actually looks like, what the other party has been doing since — none of that is visible to it, and plenty of legal questions turn on exactly those facts.

It can't tell you what to do. It can tell you what the law requires, what a clause commits you to, and where a contract falls short. Whether to sign, push back, escalate or walk away is a commercial decision that belongs to you.

It can't argue your case. Negotiation strategy, dispute tactics and how a clause might be run in a hearing are lawyer's work.

4. When to get a lawyer

The service tells you when a question is outside what a document can answer — that's built into how it works, not a warning we've buried here.

Beyond that, get advice from an Australian legal practitioner when: a dispute has already started or is likely; the outcome turns on facts, conduct or history rather than on the words in the document; the contract is unusual, heavily amended, or carries commitments large enough that being wrong would hurt the business; a regulator, tribunal or court is involved; or you've read the analysis and you're still not confident about what you're agreeing to.

We say this as a matter of course, not as a formality. A tool that never points anywhere else isn't being careful with you.

5. Your judgment stays yours

Before a generated contract is downloaded or sent, the service shows you its scores and any flags. Read them. A clear result means the engine found nothing against the checks it ran — it doesn't mean a document is right for your situation, and it isn't a substitute for reading what you're about to sign or send.

Liability between us is dealt with in our Terms of Service, and your rights under the Australian Consumer Law are unaffected by anything on this page.

Questions: [email protected]